Lead Data Analyst

Company Overview

S&P Global is a leading provider of essential intelligence for individuals, businesses, and governments. We transform data into actionable insights to help our clients make informed decisions and drive progress.

Position Summary

The Data Analyst will primarily work alongside the Market Intelligence dataset teams on a workflow involving contacting firms to gather missing information. The tasks would require calling and email outreach to companies daily through internal tools. As a member of the Primary Research team, you will be the last line of a defense in resolving data queries and delivering timely and quality data to our internal clients.

Key Responsibilities

• Procure comprehensive information on the data tracked by the respective department.
• Assist in resolving client questions as it relates to verifying information via company contacts and assist in audits on department datasets in order to reduce errors.
• Work within parameters and with limited supervision to ensure quality and performance to set standards.
• Keep up to date in knowledge of content sets. Builds industry knowledge by understanding industry trends and reporting standards.
• Provides input and ideas for new collection methods and product enhancements related to the covered content sets.
• Help leadership in managing queue and review team production.
• Troubleshoots problems or issues and provide support to the team.
• Builds and maintains relationships with external contacts as a means to actively track information on the covered content sets.

Technical Skills

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Preferred Qualifications

• Candidate working in BPO sector for US process would be preferred.
• Certification or knowledge/experience in MS-office (Excel, Word, PowerPoint).
• Willing to work in rotational shifts including night shift.

Equal Opportunity

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

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