KYC Operations Specialist
Rippling
Bangalore, Karnataka, India
Category
IT
Position Type
Full-Time
Company Overview
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Position Summary
We are looking for a KYC/Fraud Operations Specialist to join our small, but mighty team. This role will serve as a KYC/Fraud specialist and engage in the daily operations for customer onboarding including business and individual verification. The primary focus of the role will be to review the KYC information provided by customers to ensure compliance with Rippling's AML/KYC policies as well as perform fraud investigation of new and existing customers to protect the Rippling platform.
Key Responsibilities
- Conduct KYC reviews and fraud investigations for new and existing customers.
- Analyze customer details and documentation to ensure compliance with Rippling's AML/KYC policies.
- Review key customer attributes to detect high fraud risk signals and investigate potential fraud risk exposure.
- Perform due diligence on new and existing customers.
- Communicate directly with the customer to facilitate the KYC/Fraud Investigation processes and collect additional documentation, where required.
- Identification and escalation of documentation or activity that appears suspicious.
- Identify potentially prohibited or high fraud risk customers that may require escalation to the compliance and fraud risk teams.
- Source customer data from public sources.
- Ensure KYC follow-up and completion as per SLA frameworks.
- Builds relationships with cross functional teams.
- Incorporate feedback from QA team.
- Maintain detailed records to demonstrate compliance with AML/KYC policies and fraud review procedures.
- Work a US EST/PST Time Zone shift to collaborate with relevant stakeholders.
Experience Required
Minimum 2+ years of KYC and fraud related experience preferred. A focus on legal entities and beneficial ownership is a plus.
Education Requirements
- BA/BS degree.
Technical Skills
Soft Skills
- Exceptional attention to detail.
- Strong time management and organizational skills.
- Ability to execute tasks at high speed.
Benefits
- Not Mentioned
Preferred Qualifications
- Familiarity AML/KYC regulations and industry guidelines.
- Familiarity with various fraud scenarios within payment and Fintech industries.
- Prior work experience at a bank or Fintech is a plus.