Graduate Engineer Trainee (GET) – Prod Support

Company Overview

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com.

Position Summary

A .NET Production Support Developer is responsible for ensuring the smooth and reliable operation of applications built on the .NET platform. This role involves troubleshooting, debugging, and resolving production issues, as well as contributing to the improvement and optimization of .NET applications, Senior developers in this area often have a deep understanding of .NET technologies and the ability to work with various stakeholders to address technical problems.

Key Responsibilities

• Troubleshooting and Debugging: Identifying and resolving production issues in .NET applications, including performance problems and errors.
• Production Support: Working with various teams to ensure the stability and reliability of .NET applications in a production environment.
• Performance Optimization: Analyzing and improving the performance of .NET applications, including database queries and code efficiency.
• Application Management: Managing the lifecycle of .NET applications, including deployment, updates, and upgrades.
• Documentation: Creating and maintaining documentation for .NET applications and related processes.
• Collaboration: Working effectively with other developers, testers, and stakeholders to resolve issues and improve applications.
• Communication: Effectively communicating technical issues and solutions to both technical and non-technical audiences.

Technical Skills

Benefits

• We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

Preferred Qualifications

• Experience with application performance monitoring tools: such as AppDynamics, New Relic, Elasticsearch.
• Experience working with AWS Cloud, Ansible, Git Hub

Equal Opportunity

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

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