Business Analyst - Threat Management Platform

Company Overview

At Optiv, we’re on a mission to help our clients make their businesses more secure. We’re one of the fastest growing companies in a truly essential industry. In your role at Optiv, you’ll be inspired by a team of the brightest business and technical minds in field. We are passionate champions for our clients and know from experience that the best solution for our clients’ needs come from working hard together. As part of our team, your voice matters, and you will do important work that has impact, on people, businesses, and nations. Our industry and our company move fast, and you can be sure that you will always have room to learn and grow. We’re proud of our team and the important work we do to build confidence for a more connected world.

Position Summary

As a Threat Management Platform Business Analyst, you’ll play a pivotal role in supporting and enhancing our cybersecurity reporting ecosystem through the strategic management of the PlexTrac platform. You’ll analyze business processes, identify areas for improvement, and develop strategies to boost efficiency and productivity. This role is ideal for someone with 1 - 4 years of experience in cybersecurity or platform support who’s passionate about operational excellence, automation, and collaborative problem-solving. You’ll serve as the platform strategist, responsible for managing, optimizing, and evolving platform to support streamlined cybersecurity reporting and threat exposure workflows.

Key Responsibilities

• Serve as the primary point of contact for user onboarding, access management, and platform-related support.
• Gather and document detailed business and technical requirements for platform enhancements.
• Create and maintain documentation including business processes, user stories, and platform configurations.
• Identify repetitive reporting and workflow processes within security teams that can be centralized or automated using platform.
• Collaborate with Penetration Testers to translate technical assessment data into standardized, actionable reports and dashboards.
• Partner with Project Managers and Delivery Managers to refine platform requirements and improve user experience.
• Map current reporting workflows and propose future-state models that leverage platform’s capabilities.
• Participate in testing and validation of new features, workflows, and integrations.
• Conduct demos and walkthroughs of platform features for internal teams and new users.
• Provide regular updates to stakeholders on platform performance, usage trends, and enhancement roadmaps.

Equal Opportunity

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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