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Associate Analyst - Operations Performance & Analytics

United Airlines

Gurugram, Haryana, India

United Airlines logo

Category

NON-IT

Position Type

Full-Time

Company Overview

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Position Summary

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Key Responsibilities

  • Support Inflight leadership with analytics and reporting on day-to-day as well as monthly functions; perform ad hoc data mining and analysis
  • Automate existing manual reports and processes to improve department throughput
  • Support activities related to ops performance and resource management for flight attendants
  • Build visual presentations, dashboards, tools and reports for Inflight leadership, frontline management, and individual business teams throughout the organization

Experience Required

0 - 1 year experience in business intelligence, analytics, and/or data engineering

Education Requirements

  • Bachelor's Degree

Soft Skills

  • Deep understanding of data structures and relationships
  • Data visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, etc.) to produce meaningful dashboards
  • Excel proficiency and data analysis/modeling proficiency
  • Proficiency writing queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, etc.)
  • Ability to study/understand business needs, then design solutions that connect business processes with quantifiable outcomes

Reference Number

GGN00002218